Literally Peace of Mind

Having a CAA Membership is literally peace of mind. I was traveling out of country for work and my husband was in meetings when we heard from our daughter - that she had locked the keys in the car and needed to get to her exam. When she called me she was able to say she had already called CAA and someone was on their way, no need for panic. Help was there within 20 minutes and she made it to her exam with time to spare. No drama and no extra stress on exam day. Thank you CAA!

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Kind and Patient

We had trouble with our ignition one Friday after work. All we wanted to do was get home! We called CAA, who was lovely and helpful over the phone and sent someone right away. I got texts and could follow where they were through rush hour traffic - FANTASTIC! Then Garrett arrived and was a saint. He tried what he could, but knew we needed the ignition rebuilt. He suggested and requested Pop-A-Lock to come to our work. They came quick and we were shocked and pleased how quickly we were back on the road. Garrett was amazing.

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I'll Never Go Without Coverage

I was on my way to celebrate Canada 150 Celebration on July 1st.  We were rolling very early in the morning.  We had stopped to gas up and my husband was fueling and I had stepped out of the car to grab something from the store and as I stepped out the door slammed shut. My purse, keys and everything else was in my car.  All I had was my cell phone in my pocket.  It was a cold rainy morning to be locked out of the car.  We were in Petticodiac NB, small community so I was in fear we would be locked out of the car for some time in rain with no coat etc.

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Very Polite and Respectful

My truck had dead battery, Daniel from CAA was on the scene in less than 15 mins and had it up and running. A great man who knows his business, very polite and respectful. 

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A Real Positive Experience!

I had a situation where my car became completely undriveable just a few kms from home. My cell phone was dead and it was night, I was cold! I made it to my house, changed and called CAA. The lady on the line was AMAZING, she handled everything and put me at ease, even set me up with a phone call 15 minutes before the tow truck arrived so I wouldn't have to stand out in the cold with the vehicle and relax while waiting (it was a busy night out my way with multiple calls so it was going to be a small wait).

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Nothing But Praise

I have nothing but praise for Tim Moore, the gentleman who was sent in response to my Roadside Assistance call. He was very pleasant to deal with. It was a Saturday evening when I called to request assistance with a tire that was losing pressure. He inflated the tire and examined it for the possible source of the problem.
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2 Days In A Row

I had never used CAA since I became a Member in 2016 and this past weekend I had to use it 2 days in a row. I was simply amazed at the good service. Unbelievable. Tow truck drivers were really professional, courteous, and helpful. Everything was good about the whole experience. I can't say enough good stuff about the whole experience.

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Kind, Friendly Service

Recently, I found myself, with my vehicle, in a deep ditch. Luckily, my vehicle or myself was injured, but nevertheless, I felt scared and alone. I called CAA and spoke to a kind and friendly dispatcher. She took the time to first make sure I was ok, but secondly to get assistance to me ASAP. This was my first time using this service and really didn't know what to expect. I was surprised the care and compassion both the dispatcher and tow truck operator showed. It seems more time than not, the these people never hear positive feedback.

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We're very happy campers... I mean Members!

I was at the parking garage at the Halifax Airport. My wife came back from a trip to Europe. She arrived, surprisingly, 10 minutes early, so we thought to get home early too. We had to travel 220 km to Bear River, N.S. The suitcases were loaded...ready to take off...but the old Mercedes didn't start. After many attempts to start it we gave up and called CAA. They came within 20 minutes, pulled us out off the Airport garage to the next gas station. Within 5 minutes a flatbed truck showed up, pulled the car on it and drove us home to Bear River.

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Just wanted to thank you for helping me today.

Just wanted to thank you for helping me today.  I was badly stuck in the snow where the wind had blown in on an on-ramp.  At first you said you couldn't help and told me to call the police.  They couldn't help.  I got the name of a tow company that said they would come so I phone you back with their name and spoke to a Nancy.  She was wonderful - wasn't sure she could help but sent in the request anyways - they came within about 1/2 hour and Karl, the driver, was wonderful and pulled me out.  I am a long time Premier Member and what you guys did today proved to me yet again how glad I am to

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